Frequently asked questions
45 answers
Reef Pathway
Chankanaab«Admission is from 8 in the morning to 4 in the afternoon, and the ticket office sells until 3. If you are already inside, you can stay until 5. The park is closed on Sundays, unless a Sunday opening is announced in advance.»
«Chankanaab means small sea. It refers to the natural lagoon inside the park.»
«Because it is a very distinctive inland body of water, connected to Cozumel’s subsoil and marine environment.»
«Yes, Chankanaab is associated with a valuable reef environment. That is why it should be enjoyed with care.»
«No. Corals are alive and delicate. You may observe and photograph them without touching them.»
«You may observe tropical fish and marine life, but it depends on the day’s natural conditions.»
«Visibility is usually very good, but it can change with the weather and the sea.»
«At 10:00 and 14:30. The schedule may vary.»
«This is a cultural interpretive path, with pieces inspired by Mesoamerican heritage.»
«They are the Christ of Chankanaab and the Virgin of Chankanaab, part of the park’s identity, visible when snorkeling and diving.»
«I will be happy to show you the appropriate areas and explain the safety recommendations.»
Nature Pathway
Punta Sur«Admission is from 9 in the morning to 4 in the afternoon — after 4 no one is allowed in. If you are already inside, the Navigation Museum and the Lighthouse area stay open until 5. The park is closed on Sundays, unless a Sunday opening is announced in advance.»
«On days when the park opens, from 9 in the morning to 5 in the afternoon. Please note that park admission closes at 4: no one may enter after that time, and only visitors already inside may climb the lighthouse.»
«The ecotourism park and the Nature Pathway of Cozumel Parks.»
«Punta Celarain Lighthouse, beach, lagoon, mangroves, wildlife, birds, crocodiles, the Navigation Museum, the geotrail and El Caracol.»
«Yes, there are crocodiles. They live here in the wild — please keep your distance and follow the staff's directions.»
«The mangrove protects the coast, shelters wildlife and captures carbon. It is not just brush.»
«A symbol of orientation, landscape and Cozumel’s historic relationship with the sea.»
«A space in the former lighthouse keeper’s house, about the evolution of navigation and lighthouses.»
«An interpretive experience for walking, observing wildlife and learning with a low impact.»
«A Maya archaeological vestige. It is named for the shells embedded in its structure and is considered a predecessor of the first lighthouses.»
«At 12:00, 1:00 and 2:00 in the afternoon.»
Sacred Pathway
San Gervasio«We're open every day, from 8 in the morning to 4 in the afternoon. The gate on the highway closes at 3:45, since it takes about 15 minutes to reach the ticket office. If you are already inside, you can stay until 4:30.»
«It is the most important archaeological site in Cozumel and a key place for understanding the island’s Maya history.»
«Yes, historical tradition links Cozumel and San Gervasio with pilgrimage to Ixchel, but we explain it with care and respect.»
«It was the gateway to the sanctuary from the north. It stands on a sacbé, one of the site’s white roads.»
«Those white roads are called sacbés. They connected the different groups of buildings.»
«Because they are archaeological heritage and we must protect them so that they can be preserved.»
«No. We say the ancient Maya to refer to those who built these sites, but Maya culture is still alive.»
«Yes, following the site’s rules and avoiding actions that put its heritage at risk.»
«It is how Cozumel Parks recognizes San Gervasio’s historic and heritage value within the narrative of the Sacred Island.»
«45 minutes.»
«The Visitor Center has a snack bar with drinks and light food, and restrooms. There are no services or water sales inside the archaeological site: I recommend using the restroom and bringing water before entering.»
«The archaeological site is under the custody of INAH. Cozumel Parks manages the Visitor Center and access.»
History Pathway
Island Museum«We're open from 9 in the morning to 5 in the afternoon. The Museum is closed on Mondays.»
«A journey through Cozumel’s origins, nature, history, culture and life today.»
«Yes, especially if you want to understand the island beyond the beach and learn about its identity.»
«Yes, there are interactive spaces — children usually enjoy them.»
«It connects nature, history and community in a single visit.»
«The building itself is history: it was one of the first hotels in Cozumel, back in the 1930s.»
«Yes, besides its permanent rooms it has temporary rooms for different artistic expressions.»
«Because Cozumel Parks does not only manage natural spaces: it also protects and shares the island’s cultural memory.»
«4 hours to explore it at a relaxed pace.»
«We are on Avenida Rafael E. Melgar, at the corner of Calle 6 Norte: the yellow building on the waterfront. From the Fiscal Pier it is three blocks, about seven minutes on foot. We have no visitor parking.»
«Yes. The whole Museum is wheelchair accessible, with an elevator and an accessible restroom on each floor.»
